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Email

hello@apcreativeco.com

Business Hours

MONDAY – FRIDAY
8:00 a.m – 5:00 p.m

SATURDAY – SUNDAY
Offline

Located in

Bellingham, WA

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Frequently Asked Questions

01. How much do your services cost?

My Branding Kits, which are my most popular service, currently start at $1,000 + tax USD and go up from there.

Because most of my other one-off design services are customized to your individual needs and have different price points per item, I need to speak with you about your project to be able to give you an accurate quote. Please contact me for more info.

New for 2022: I am working on building a shop for some of my more generalized and frequently ordered marketing designs. I am hoping to bring that to life in Spring 2022 so you can have an easy ordering experience straight from my website.

02. What is your payment policy?

All one-off services $300 and over require a 50% deposit up front, and remaining 50% is paid before final delivery, or after 90 days, whichever occurs first. One-off projects  below $300 are paid in full before project start.

Ongoing retainer services are paid in full for that period’s service at the beginning of every service period (usually monthly) and before any work for that period commences. Late or missed payments will result in delayed projects and an immediate stop to ongoing work until payment is received.

03. Can I upgrade or downgrade my package?

If you decide you want to upgrade or add onto your package before we begin, we can always update your invoice. Once we get started, we’ll have to complete the package that you’ve chosen.

Pro tip: I always add in extra value in the next-level package, so if you think you’re going to want more concepts or collateral in the long run, it’s better to choose the larger package rather than pro-rating additional rounds at the end.

04. What is a revision round?

I consider a revision round to be any single list of constructive feedback, revisions, or changes following a design concept delivery. Each package includes the standard number of revisions that I've found to be effective in delivering a great product to my clients.

05. How long will my project take?

Timelines vary per project and can be dependent on many variables including project size, response times, and time of year (workload and holidays may be a factor). Please set forth any time restraints and deadlines you may have beforehand.

I strive to meet all deadlines that we set together, as long as they are realistic and you are able to deliver content and feedback in a timely manner.

06. Do I own my designs?

Yes! Unlike many other designers, I do not charge you a hefty extra fee to actually own the rights to your designs. All I ask is that if you want to alter them down the road in any way, you use my services for the alterations.

I also retain the right to claim authorship of the designs and use them as examples of my work on my website, social media, and other showcases and portfolios.

What does authorship mean exactly? While you own the rights to your designs, and can use them however you please, I am still allowed to claim and showcase that I am the original artist, or creator of them.

If you would like me to create white label designs for you (meaning you get to claim ownership and authorship and I am just a ghost creator and cannot use them as examples of my work), I'd be happy to provide those services to you, but that does carry an extra fee.

07. What happens after I send back the proposal, contract, and invoice?

Once I receive the proposal back from you with the signed contract and deposit/payment, I will send you a little welcome email with a scheduling link so we can schedule a design kick-off meeting (if applicable) and more information on next steps. If you are local to Bellingham, we can meet in person, or over Zoom if not local or you prefer it. During that call we'll nail down the style and design details of your stickers and go over the process. The next step in the process usually consists of you handing over copy/content/images/files I'll need to create your design, or doing some client homework steps like filling out a questionnaire and pinning some inspirational images to a Pinterest board.